Refund Policy
We want you to be completely satisfied with your purchase! After receiving your package, you have a 60-day window to explore the full benefits of the product. We truly hope that you’ll join the many happy customers who reach out to share their positive experiences with us, as we strive to provide only the best.
However, we understand that sometimes things don't work out as expected. If you find that you're not fully satisfied with the product, we want to make sure the return process is as smooth and hassle-free as possible for you. That’s why we offer a straightforward refund policy to ensure you feel confident in your purchase.
Before you request a refund, we strongly recommend that you give the product enough time to work. Many of our customers see the best results after consistent use for at least 3 months, as it allows the product to show its full potential. We encourage you to assess the product after giving it sufficient time to affect your system, and only then, if you're still not satisfied, proceed with the refund process.
If you’ve made the decision to request a refund, please follow the simple step-by-step instructions outlined below. We’ve made this process as easy as possible to ensure you can receive your refund promptly.
Step-by-Step Refund Process:
Step 1:
First, ensure that you're still within the 60-day period that starts from the day your order was delivered to you. To check the exact delivery date, simply refer to the tracking number provided when your order shipped. You can track it on the carrier’s website to confirm the exact delivery day.
Step 2:
Once you’ve confirmed that you’re within the 60-day window, send an email to our support team at contact In your email, clearly mention that you are requesting a refund and that you are not completely satisfied with the product. For the subject line, please include "Refund Request" to make sure that your request is flagged and given priority attention.
Step 3:
Next, send all the bottles back to us, even if they are empty or partially used. We accept returns regardless of whether the bottles are opened or not. Along with the returned items, please include a note containing your full name, email address, and order ID (though the order ID is optional). This information will help us identify your order and process the refund more efficiently.
Please send the returned bottles to the following address:
285 Northeast Ave,
Tallmadge, OH 44278,
United States
Please note that the return shipping cost is the responsibility of the customer, and unfortunately, we cannot cover those expenses. We suggest using a reliable carrier for your return to ensure it arrives safely.
Step 4:
After we receive the returned bottles, we will promptly process your refund. You’ll receive a confirmation email letting you know that the refund has been completed. The time it takes for the refund to appear on your credit card or bank statement will vary depending on the processing times of your financial institution. Typically, it may take between 5 to 10 business days for the funds to show up. If you have any concerns or questions during this process, feel free to reach out to us, and we’ll be happy to assist.
We genuinely hope you find satisfaction with our product, but if it doesn’t meet your expectations, we are here to ensure the refund process is easy, fair, and efficient. Your satisfaction and peace of mind are very important to us, and we want to make sure your experience is a positive one, no matter the outcome.
Thank you for choosing our product, and we look forward to assisting you!